Privacy Policy

Information you provide

We collect information you submit when you place an order, contact support, subscribe to updates, or post a review. Depending on the action, this may include your name, email address, telephone number, delivery and billing address, order details, message, and review content. Payment providers process payment credentials; Vretok does not need your complete card number.

Information collected automatically

The website and its service providers may receive technical data such as IP address, browser and device information, requested pages, timestamps, error details, and cookie or local-storage identifiers. Optional analytics runs only after you accept optional cookies.

How we use information

• Provide checkout, payment, order fulfillment, delivery, returns, and support.
• Send transactional messages and requested marketing updates.
• Protect the store, diagnose errors, prevent fraud, and meet legal obligations.
• Measure and improve the website when optional analytics is accepted.

Service providers and disclosure

We share information as needed with providers that host the website and database, process payments, send communications, support order fulfillment and delivery, prevent fraud, or provide consented analytics. We may also disclose information when required by law or to protect customers, Vretok, or the public. We do not sell personal information.

Retention and security

We retain information for as long as needed for the purposes above, including transaction records and legal obligations. We use reasonable safeguards, but no online system can guarantee absolute security.

Your choices

You may decline optional analytics, unsubscribe from marketing, and ask to access, correct, or delete information where applicable. Transaction and legal records may need to be retained.

Contact